NO COST ON SITE CONSULTATION
We provide a free on site consultation to determine the condition of the property and identify any existing deferred maintenance problems and/or necessary statutory updates required by City or State laws or building codes with the property owner. This discussion is imperative when comparing the property’s potential with other rental comparables in the surrounding neighborhood. These comparables then assist us in planning appropriate cosmetic improvements and/or repairs to the property in order to maximize rent potential and establish appropriate rent and deposit thresholds.

RECIEVE BIDS AND COORDINATE VENDORS
Work with approved vendors to coordinate bids on any cosmetic and/or needed repairs identified, providing these bids to the property owner for consideration. These qualified vendors have been carefully screened and have been determined to be cost effective, efficient and dependable and include painters, housekeepers, landscapers, electricians, plumbers, roofers, etc. Any bids procured will then be discussed with the property owner and a comprehensive plan will be established to coordinate the agreed upon repairs. John Reider Properties does not charge a commission, or “up-charge” for coordinating or inspecting contracted repairs.

MARKET THE PROPERTY
Marketing the property with the intention of quickly procuring a qualified Resident requires more than just a sign in the yard. Today’s global and competitive real estate environment requires a marketing plan designed to reach potential renters relocating to the Central Texas area from all over the world. We will focus on both local and internet outreach, partnering with a number of sources to attract families relocating both locally and globally. Our internet outreach partners include up to twenty sites from advertising to social networking. For a complete list of our internet partners, see the following page.

INDIVIDUALIZED SERVICES
We understand the importance of treating each customer individually. Every property is different. Age, location and amenities all vary from property to property. We consider every property and every property Owner as individuals and treat each accordingly. A detailed property application will be completed with the Property Owner’s assistance and with that information, a lease will be written specific to you and your property’s needs.

QUALIFICATION PROCEDURES
One of the most important aspects of providing our customers with a successful rental experience is selecting well qualified Residents. We accomplish this by including the following procedures in our leasing process:, we obtain a detailed credit, criminal, court record and address history for each adult prospective resident using Domin 8 Enterprises. These strict qualifying procedures allow us to maintain less than a 5% collection loss company wide.

MOVE IN INSPECTION AND LEASE PREPARATION
An agreed upon condition of the property at move in, using a move in inspection and condition form, is required to establish condition and protect the property Owner. An individual lease packet is prepared and a new resident interview and lease signing is completed with each new move in, using Texas Apartment Association Residential Lease forms. The interview includes lease signing and discussion of Resident responsibilities to include rent payment, maintenance responsibilities and much more.

LEASE ENFORCEMENT AND INSPECTION
One of the most important functions of our office is to periodically inspect your home verifying that the yard and home appear in good condition and that no unauthorized pets are being kept at the property. A drive by inspection can also reveal the need for an interior inspection. Broken blinds, trash not removed and multiple vehicles are just a few of the items our inspectors will note as they indicate a problem that may require an interior inspection. Oftentimes, serious problems and/or damages are minimized because of a timely exterior or interior home inspection.

FINANCIAL SERVICES AND REPORTING
We understand the importance of timely collection of rents and other balances due and will expeditiously follow up on delinquencies reducing the possibility of skip out, or rent loss due to non-payment of rent. On behalf of the Ownerwe will file the appropriate paperwork with the court systems and represent the Owner in court for issues including. All financial reports are created through our financial accounting system, Tenant Pro - a program specifically designed to manage multiple property management sites. Provided to you monthly will be an easy to ready profit and loss statement with all of the previous months financial and lease activity.

CONVENIENCE COMMUNICATION AND PAY
Understanding our customers need for convenience, we constantly strive to incorporate time saving, convenient avenues by which our Owner’s and Resident’s communicate with our office, receive reports, report maintenance and receive and make payments. These types of transactions are at our customers finger tips 24 hours a day - simply by signing on the internet.

1.) Choose a Reatlor to provide Property Management services that is knowledgeable and present in their field and the local market.
More and more Realtors are offering property management services. Every realtor is licensed to provide these services, they do not necessarily have the knowledge, training, experience and ability to provide the most effective property management for your real estate investment. It is important to investigate the licensing, the length of time the Realtor has provided property management services, how many and what kind of supporting staff members they employ on their staff and, if they sell and provide property management services, how much of their personal time they dedicate to each task.

2.) Interview multiple Reatlors.
Realtors today a familiar with the need to be interviewed, giving both the Home Owner and the Realtor the opportunity to decide if they are a “good fit” for each other. The more property managers you interview, the more knowledgeable you will become in the process. You may learn and be impressed with policies and procedures provided by multiple companies. You may then use the items to do following phone calls with each of the companies, inquiring what their similar policies and procedures encompass. An initial interview should be scheduled at the property itself. Each investment property is different and must be approached as such. During this interview process, you will have the opportunity to establish a successful interaction with the Property Manager giving you an idea of what you can expect in your future relationship. Prior to making a final decision, make an appointment to visit the Realtors office and meet the staff. This is also a good time to review the property management agreement with the Realtor.

3.) Ask for references.
Following the in office interview, you may wish to request references from each of the Realtors you feel comfortable working with. Each Realtor should gladly supply you with three references. These should include a long term customer, a fairly new customer (someone who has recently hired the Realtor and their home has been rented) and a third of their choosing. Checking these references will give you a good idea of what kind of short term and long term relationship you may be able to expect with your Realtor.

4.) How does the Realtor feel about customer service?
Your home, or investment property is one of the largest investments you will make in your lifetime. Wouldn’t it be great if you could always get a hold of the Realtor you hire to manage your property. Choosing a Reatlor that strives to offer great customer service and AND delivers will give you peace of mind.

5.) Financial Reports should be accurate and easy to understand.
Proper accounting of revenues and expenses is an important key to the success of your property management experience and can be a difficult task to accomplish without the use of good quality property management specific software. Software investment and support is a huge and expensive part of the property management companies resources. Ask to review the types of reports you may expect to see in your monthly reporting package.

6.) Marketing Resources. 
Marketing your property for rent to the correct customer base is essential. Find out what kind of marketing plan the Realtor plans to use to lease your property. Research shows that up to 67% people actively searching the rental market prefer to use technology in furthering their search. Find out what kind of technologies the Realtor will employ when marketing your property.